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Single entry point for customer creation and maintenance requests in Agilent ERP system. Ensure data within CRM and ECC are of the highest standard in terms of quality and completeness Answers to requests/queries coming through the CMD webtool/ email/CRM while respecting Service Level Agreement (SLA). Ensuring consistent data formatting and complying with regional/ local regulations together with Agilent requirements. User registration for Agilent Direct Online Store. Liaising with CSR/ Contact Centers in order to confirm reliability/ validation of Customer data.
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