주요업무내용
-greeting passengers and checking their tickets and passports against the passenger list using computerised systems
-asking security questions, allocating seats and giving out boarding cards and luggage labels
-weighing luggage and charging the passenger extra if the luggage is overweight
-directing passengers through security and departures
-giving flight information and directing passengers to departure gates
-dealing with issues from delayed, cancelled or missed flights
-checking boarding passes at the departure gate
-escorting people who require assistance and unaccompanied children
-making announcements on the public address system.