주요업무내용
1) Sales order processing
• Process customer orders and communicate with buyers to ensure accurate and timely delivery of orders, creating order instructions
• Prepare contracts and file records
• Manage call-off, monitoring open contracts and communicating with customers
• Manage delivery processes, control shipping documents and issue invoices
• Managing on-time shipments in close cooperation with Supply Chain Management and warehouses and monitor shipping schedules
(2) Customer relationship
• Maintain customer data base and special order instruction
• Handling Telephone enquiries • Reconcile invoices and sales record
• Follow-up customer’s claim process
• Product-Return and Diminution
(3) AR collection
• Follow-up customers’ payment schedule and communicate with customers
• Monitor customers’ credit limits and coordinate new transactions over the limits Reconcilement
• Preparing outstanding statements
• Managing Documentation of sales processes, such as updating, filing, and organizing